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Payment Policy

Advanced Payment Requirement

  • Octrilix requires an upfront payment before commencing any project work. The advance amount and payment schedule will be specified in the client’s project agreement.
  • Work will begin only after receipt of the agreed advance payment.

Payment Schedule

  • Subsequent payments may be due at predefined project milestones, as outlined in your agreement.
  • Final payment is required upon completion and prior to delivery of all project deliverables.

Accepted Payment Methods

Octrilix accepts payments via bank transfer, online payment gateways, or other approved methods as detailed in each invoice.

Late Payment and Non-Payment

  • Late payments may result in suspension of work or delay in project delivery until payment is received.
  • Persistent non-payment may lead to project cancellation, with outstanding invoices for completed work.

Refund Policy

  • Advance payments are generally non-refundable except in situations where Octrilix is unable to deliver any project work due to unforeseen circumstances.
  • Any refund requests will be evaluated based on the stage of project completion and expenses incurred.

Invoice and Receipts

Detailed invoices will be provided for every payment, and receipts will be issued upon payment confirmation.

Contact

For billing inquiries or payment issues, please contact Octrilix through the website’s contact page.

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